Forum communautaire Thunderbird

all INBOX emails disappeared from one of my email accounts. The other is working fine. Emails that were still open in one of the tabs are also now just an empty tab. --no luck repairing folder or deleting INBOX.msf. If I go to the Charter/Spectrum website the emails are still showing What should I try next?

This is the message I get when I try to send a message. Sending of the message failed. An error occurred while sending mail. The mail server responded: <budguinn@charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again.

I have included a screen shot of my server settings.

All of a sudden I'm not getting any emails in any of my accounts. I had to delete one of my accounts to change the password because of issues with the provider. The re-added account had about 500+ emails in it and now it shows no emails at all. Also, sending messages has slowed way way down or refused to send.

Trouble connecting to my email provider Time Warner Corporation to send emails using my wifi. They claim I have to be connected to Spectrum to send them using my WIFI and they are not in Massachusetts where I am now for the summer. I get the following message when I try to send one using my wifi:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout004.msg.pkvw.co.charter.net cmsmtp 73.238.167.193 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

Cannot send or receive Emails. Seems I am off line. How to go on line? OK when I closed last night. When I go to file, offline, "work offline" check shows. I uncheck it - no change. Look again, it is checked again. Ideas?

This past Saturday (21st) I noticed it was taking longer to get emails from Spectrum. I had to click the Get Messages button several times and eventually the box to put in my password would pop up. After putting it in the emails would finally show up. This continued into Sunday, but by late afternoon I was getting no emails from Spectrum. I tried sending a test email from Thunderbird and got the following error message:

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout007.msg.chrl.nc.charter.net cmsmtp [my IP address] blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1120.

I went to the Spectrum website to look up the error message and found this:

The IP address you’re trying to connect from has an issue with the Domain Name System (DNS). Spectrum requires a full circle DNS for emails to be allowed through. Verify the IP you’re connecting from, and check the IP address to ensure a reverse DNS entry exists for the IP.

At that point I called Spectrum tech support, spent about 2 hours talking to 3 different people, but I got no solution. I was able to verify my IP address is not blocked. I was basically told everything is fine on their end, so I should contact Thunderbird. All of my emails are still on the Spectrum website. I can send and receive on that site. No changes have been made to account settings or my password. I’ve tried to find an answer using Google and Youtube, but nothing so far. I did look on the Thunderbird forum, found a post from someone who was also having trouble with their emails and Spectrum this weekend. I’ve downloaded the latest version of Thunderbird, 153.1. One of the tech people suggested I use the Repair tool in Thunderbird on one of my folders. I wish I hadn’t. I used it on the Inbox folder and all of my emails disappeared in Thunderbird. They’re still on Spectrum’s site. If anyone has an idea for a solution I’d appreciate it.

As I was about to post this I opened Thunderbird and about half of the emails from my In Box have reappeared.

Windows 11 Sending, but not receiving e-mails in two OAuth addresses (one university account, one personalised domain gmail) Can't find 'Incoming Server Settings' to check if they are correct Have selected "manual configuration flow" and restarted Thunderbird

Hi, I just installed Thunderbird on a new computer and was super happy about how easy the setup has become for multiple e-mail addresses - however, I have two addresses where I can send, but not recieve e-mails. One is a university e-mail and one a personalised domain gmail - I used both without trouble in Thunderbird on my previous computer. They are both OAuth and the Outgoing Server Settings are correct, but I cannot find where to adjust Incoming Server settings. I've selected "manual configuration flow" and restarted Thunderbird, but still can't see anything new. Where do I find Incoming Server settings now? Thank you for your help,

Lena

I have been using Thunderbird successfully for sometime and since yesterday there were no new emails in my inbox. This coincided with Thunderbird being upgraded, so I am told. So, I tested by sending an email to myself but TB kept assuming my old email address was valid (died last year) and any attempt to get in and edit my address failed because it kept thinking the old email was was still valid. So, I installed Betterbird, hoping it might work but it copied over my profile, etc and it had the same problem! I guess I could look far another email client but I want to stay with Thunderbird.

Any suggestions please. Robin

“My Spectrum email address is [redacted]@charter.net. Spectrum webmail can send and Thunderbird can't receive or send. The outgoing server is mobile.charter.net and the connection times out. I tested the connection from my computer and ports 587 and 465 both respond successfully. Thunderbird is set to No Proxy. when i tried to send today, it gave me this message, "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mobile.charter.net timed out. Try again." i contacted spectrum about this and now when i try to send, it says nothing and the message never arrives.

The images attached show the UNREAD button active and inactive; yet I cannot retrieve any of the hundreds of messages that reside in various inboxes.

Is there a setting that I haven't found?

I thought that the app might have been corrupted; so I downloaded a fresh copy then uninstalled the app then installed the fresh copy. That changed nothing

I'm running Thunderbird 154.0 on Win 11 fully updated.

Emails are saved in the Sent folder but are not actually delivered. No error message appears. The problem has persisted since the update to version 153.1.0esr. Everything works perfectly with the beta version. The hosting provider is Strato (Germany).

Good morning -PLEASE help - I had numerous e-mails in my inbox that went away - when I opened this am only yesterday's were in there ......I am sooooooooo IT incompetent

Thank you in advance - some very important stuff was in there.....

account stopped receiving messages after 140.1.1esr update I deleted the account. I then tried to add a new account. It does not ask for a password but only Name and Email. Response: "Unable to log in at server. Probably wrong configuration, username, or password". Two other workstations use the same account and they are not having any issues with the account.

Even since Thunderbird 141.0 (64-bit) I've had two annoyances. I'm calling them that because it does not stop or prevent me from getting my email, that would be a problem. Here are my two annoyances:

1A. I have a message filter set up to these conditions. Match any of the following From isn't in my address book Personal Address Book From isn't in my address book Collected Address Delete Message

This message filter is for an account that should not be receiving important emails. I wanted all of the junk emails emptied so I would not have to intervene. There are emails coming to this account, but not of great importance nor frequency. Those are in an address book.

1B. This is on my primary account. Match any of the following From contains (I enter email address here) Delete Message

Since I use this account for business/personal use, I filter out spam/junk email this way.

The annoyance is the filters are not deleting the messages as they should and I am having to open the message filter on each account and click on the Run Now, and then it works. It is not 100 percent of the time not doing what it should, but about 65 percent of the time. I've used these two message filters for years and they have always worked. This annoyance only showed up in version 141.0 (64-bit) (+ the ESR Version - see below).

2. My second annoyance is when I click on New Message, then it creates one and I go to Insert then click on Image then Choose File (and pick one) then click Open then the square box appears and I click the OK button. As soon as I click OK, it throws me out of the email/message that I am editing to the main email section before you clicked on New Message. I have to go to the Thunderbird icon on my taskbar then hover over it to see two previews come up, the main email section and the message that I was working on. Then I click the latter.

So there are my two annoyances. If anyone else has experienced this and found a solution, it would be with gratitude if you would share that with me. I will add that I have reinstalled Thunderbird and that made no difference at all. I did have the ESR version and it too had the same annoyances as this version, so it did not help for me to change/install versions.

Thanks!