messages are move from inbox to trash automatically ...
TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see [https://sup… (lire la suite)
TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see [https://support.mozilla.org/en-US/que.../1588804|1588804], similar postings can also be found with you search engine.
As described in other postings, the messages are moved from Inbox to trash. When moving them back manually from trash to inbox, they are moved to trash again immediately.
- it happens for the default account only,
- there're no filters at all in TB,
- junk detection is disabled,
- Settings->General Storage is all disabled,
- (account)->Settings->Server Settings has checked "move deleted messages to trash",
- (account)->Settings->Storage is all disabled,
- Inbox->Properties "Repair folder" does not help,
- Inbox->Properties "rules is set to "use account settings" (and greyd out "do not delete messages"),
- exactly same behaviour when starting TB in save mode,
- manually deleting all *.msf files (for inbox) does not help,
- manually deleting xulstore.json does not help,
Additional notes, which are not related to the problem, IMHO:
- IMAP on port 993,
- no other clients anywhere are connected to that account,
- TB configured for more than 10 accounts, more than 500 folders and sub-folders,
- host with > 16GB RAM, TB uses 3GB virt,
- problem observerd in older TB also, at least 13x.x
I'd be happy to debug/trace the problem if someone can give me detailled insructions how to start TB with debugging. Please feel free to ask for about:config settings as they are non-ambiguous and language independent ;-)
Thanks.