Forum d’assistance Firefox

Dear Mozilla

This is the first time I've ever written to you about anything, but I don't know what to do next

I have an account [I think it's a mozilla account, not exclusively for firefox] but I think instead of using the one account, there might be one or two devices signed into another account. I have multiple domains and I think an account for my email address on two of them: [edited] @incorrigo.com and [edited] @incorrigo.me

Now I've added a new domain to my project, and purchased a decent SSL certification: [edited] @incorrigo.io

What I want to ask you is: - do I have two accounts running with the two email addresses above? + if yes, are they configured to work together in such a way that no action from me is needed? + if yes, can they be merged to create one new account: [edited] @incorrigo.io [provided that I can clear security for both existing accounts] + if they can't be merged into a new account, what do I need to do in order to go about doing this myself? - can you give me more information? that's specific to: (a)sync tabs / settings across devices; (b) saving my bank card details so they can be used without having to go and find my bank card [which is in safe keeping somewhere for me]; (c) saving various login, password, session details; my personal privacy [client-side]

I understand that this is probably an unusual problem but if I can merge and recover such details [you don't even need to create a new account, if I could just import what I need from the least-used one, into the most-used one]

There are a number of devices that I am logged in on, and I'm sure that [edited] @incorrigo.com or [edited] @incorrigo.me is signed into quite a few places. I don't mind any active logins, I just want to know which account appears to get used the most so that I can grab any settings I get from the other one and then delete any un-necessary / redundant accounts / data

You can contact me on: [multiple email address removed from public forum] irc://irc.incorrigo.io/theo

Kind Regards Theo

Hi I'm trying to download large files but they keep failing due to problems at the host. I can resume the download when this happens but I don't want to keep doing this. Is there any way to auto-resume?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

I created a second profile through this: Click the menu button, click Help and select More Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder also here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

after I did that, I decided to delete the file of that profile in my folder, so now every time I open Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." And then it closes the browser.

I don't know how to fix this - I have two other profiles in my Firefox user's folder (release default and default)

Hi. When I play YouTube videos, the videos always misses the first few seconds ( about 3). I had this problem from 6 months ago.

It looks like someone has cropped all the videos. I have reloaded the video and place the video cursor at very beginning without results..

I would appreciate any help. Tank You

Francesco Cembrola

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to settings and reset it multiple times, but the only way I can get the change is to make the screen high contrast, which I do not want. I have refreshed Firefox. I have the latest update (which might be what changed). What is the problem?

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Why does unsubscribing from email communications not work with my Mozilla account?

I am starting to regret ever giving them my email address.

No matter how many times I unsubscribe I keep getting SPAM from Mozilla.

Nothing is selected under email communications. I never selected anything in the first place but I keep getting Tips.

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.