Firefox Auro updated and deleted all of my bookmarks. There is no option to recover bookmarks and syncing from another device isn't working.

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work c… (lire la suite)

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.

Demandé par kostagkapellas il y a 51 minutes

Dernière réponse par Paul il y a 9 minutes

Can't take Screenshot with keyboard shortcut [Ctrl + Shift + S] anymore

The keyboard shortcut to take screenshots [Ctrl + Shift + S] used to work a few weeks ago but it has stopped working for quite a while now. Doesn't work on any site, I ca… (lire la suite)

The keyboard shortcut to take screenshots [Ctrl + Shift + S] used to work a few weeks ago but it has stopped working for quite a while now. Doesn't work on any site, I can only create screenshots by right clicking and pressing the button manually.

Demandé par Kolpix il y a 4 heures

Dernière réponse par Shirmaya John il y a 11 minutes

Default Browser

Well so far Tod’s had Duck Duck take over and replaced Firefox as my default browser. Finally fixed this by deleting Firefox. Reinstalled and now Ihave Google as my defau… (lire la suite)

Well so far Tod’s had Duck Duck take over and replaced Firefox as my default browser. Finally fixed this by deleting Firefox. Reinstalled and now Ihave Google as my defaults browser. Go and figure!!! I go to Settings and App Browser Defaults many time but doesn’t correct problem.

Demandé par Stan Bailey il y a 8 heures

Dernière réponse par James (doing minimal support dowdays) il y a 47 minutes

Additional spelling check language don't work

I've tried to install the language pack for english to have swedish and english spelling checked on my computer. I've added it like the discription mentions but it doesn'… (lire la suite)

I've tried to install the language pack for english to have swedish and english spelling checked on my computer. I've added it like the discription mentions but it doesn't show as an option when I try to change it.

Demandé par crillet il y a 10 heures

Dernière réponse par James (doing minimal support dowdays) il y a 1 heure

Will resetting Primary Password wipe the storage on synced devices as well?

I have forgotten my Primary Password for Firefox on my PC. I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve… (lire la suite)

I have forgotten my Primary Password for Firefox on my PC.

I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it It explains that the stored data will be lost, which is fine. I made a recent backup (~99%).

But it does not say what will happen to connected devices (phone) using sync on the same account.

Will the emptied local storage on PC repopulate the data from the phone? Or will the phone sync with the empty storage on the PAC with as a result an empty storage on the phone as well.

Demandé par TNF il y a 3 jours

Dernière réponse par jonzn4SUSE il y a 1 heure

Unable to see "View all memories" on One Drive

Hi Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore. I am subscribed to One Drive. Every few days I get an email from O… (lire la suite)

Hi

Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.

I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.

This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.

I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?

I would appreciate your help, Amy

Demandé par Amylogamy il y a 1 semaine

Dernière réponse par kgraham87 il y a 2 heures

Request for Clarification on Firefox Saved Logins and Account Syncing

Dear Mozilla Firefox Support, I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop. The situatio… (lire la suite)

Dear Mozilla Firefox Support,

I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop.

The situation is as follows:

At some point in the past, I mus thave attempted to access the Plenty of Fish (POF) dating site via the app on my iPhone. Alhtough not presently active, my iCloud account shows a history of the app being downloaded, and stored in the cloud.

I do not recall ever completing an account setup or using the service, but when I check Firefox on my laptop, I can see a username and password saved under Privacy & Security settings for POF.

I am trying to understand whether these saved credentials could have been synced between my iPhone and my laptop at the time of the attempted registration, meaning that they were stored automatically even if I did not intentionally log in on my laptop.

My specific questions are:

Do the Firefox saved logins on my laptop and my iPhone interlink automatically if Firefox Sync is enabled? (i.e., would login data entered on my phone app/browser be stored in the Firefox passwords list on my laptop?)

Is it possible to determine whether the saved username/password for POF was stored via the iPhone app/browser rather than being typed directly on the laptop?

I belive that if login attempts fail due to a non-existent or corrupted username/password, Firefox still store the login attempt details (username and password) even if the login itself did not succeed, can you confirm this? Is there a way of telling which it was failed/sucessful

This is a sensitive and personal matter, and I would greatly appreciate your guidance and any clarification on how Firefox may have stored or synced these details.

Thank you for your support.

Kind regards, A

Demandé par info2810 il y a 4 heures

Dernière réponse par Denys il y a 3 heures

Firefox is hogging RAM out :)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open: One YouTube video at 1080p … (lire la suite)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open:

One YouTube video at 1080p One bookmaker site that may have a 240p video playing Two Flashscore tabs (static pages, no video)

When I end all firefox.exe processes, the Task Manager shows that about 10 GB of RAM is freed.

How can just four tabs be using that much memory? Please help me with this issue.

Thank you!

Demandé par Dmitriy V. Shnitko il y a 1 jour

Dernière réponse par Shirmaya John il y a 3 heures

Firefox update

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it a… (lire la suite)

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it aborts with this message.

"download.mozilla.org has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site."


To download Firefox with new version I have to use another browser but no choice. Then with new version of Firefox, I have faced the same issue of update and used same approach to update firefox to a newer version.

This error appears for some google sites as well but the same occurring for firefox download site itself is not understood.

Ajay

Demandé par AjayC il y a 6 heures

Dernière réponse par George Kitsoukakis il y a 4 heures

background colors after Firefox update

After the most recent Firefox update, my background colors are black, they were white before the update. I have attempted to change the settings for the background, no i… (lire la suite)

After the most recent Firefox update, my background colors are black, they were white before the update. I have attempted to change the settings for the background, no improvement.

I contacted the place that put my laptop PC together for me, one of their service techs spent close to an hour attempting the sames steps I tried. Did not fix. They said if they learn anything, they'll contact me.

Demandé par campw1956 il y a 5 heures

Dernière réponse par George Kitsoukakis il y a 4 heures