Old Firefox Data

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or… (lire la suite)

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or can it be deleted?

Demandé par ragaippe il y a 1 jour

Dernière réponse par jonzn4SUSE il y a 1 jour

Scammer Security Breach

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my comp… (lire la suite)

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

Demandé par d.cfast il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Since using Windows 11 25H2 I can nolonger install any extension

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used … (lire la suite)

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used in more than one account alternatively.

On a second system, with less security measures, I have no problems.

Demandé par Jörg Debus il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Why does the updated firefox snap (141) for linux, open files that previously it would have saved

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab. How can the correc… (lire la suite)

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab.

How can the correct behavior be restored?

Alternately, can the Linux snap be fixed to allow saving of new file types? {The procedure shown in https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file is not present in the firefox 141 snap.

Demandé par mozilla414 il y a 1 semaine

Dernière réponse par doug.pearson il y a 1 jour

bank page

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank.. I n… (lire la suite)

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank..

I need a way to keep firefox and still access my bank info...I have tried other browsers but they wont work since I have windows 7..

Is there anyway to keep my current firefox browser and still be able to get into my bank.

THIS is very inconvenient for me...I have enjoyed using your browser but this causes me alot of hardship.

THank you for any help

Demandé par 2mycanvas il y a 1 jour

Dernière réponse par TyDraniu il y a 1 jour

My bank

I downloaded a newer version of Firefox and I still cannot get into my banking on mine it says to update my browser which I did I have Windows 7 and it's supposed to be c… (lire la suite)

I downloaded a newer version of Firefox and I still cannot get into my banking on mine it says to update my browser which I did I have Windows 7 and it's supposed to be compatible

Demandé par gillispiepatricia il y a 1 jour

Dernière réponse par TyDraniu il y a 1 jour

Links on Startpage

hello - since yesterday, the links on the startpage don't show anymore, even though they were perfectly fine the day before yesterday, when I shut down the laptop. i ca… (lire la suite)

hello - since yesterday, the links on the startpage don't show anymore, even though they were perfectly fine the day before yesterday, when I shut down the laptop.

i can't find where I could change anything, since in the settings, the 4 lines are still activated, nothing has changed except they're suddenly not showing anymore.... ?

what can I do???

I did try to search through the articles, didn't see anything that could help me.

I would even save them and open a new profile if there's no way to fix it, if only I could find where those links on the startpage are stored...

thanks for helping.

password retention

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password.… (lire la suite)

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password. On my brand new laptop, that dialog box does not come on screen. Id like to be able to store that info so I don't have to enter it each time.

Thanks!

Demandé par rick136 il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

VPN + Mozilla DNS over HTTPS

Hello! I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have m… (lire la suite)

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

Demandé par cgdevproject il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Syncronisation

Hello, I reset my PC yesterday. I didn't know my Firefox password anymore and clicked "Forgot password." Then I created a new one. Now my saved online pages and everyt… (lire la suite)

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

Demandé par daniel1377 il y a 3 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

open please

bold text Secure Connection Failed An error occurred during a connection to www.deviantart.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page y… (lire la suite)

bold text Secure Connection Failed

An error occurred during a connection to www.deviantart.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Demandé par imran-Ali-16 im il y a 1 jour

Dernière réponse par jonzn4SUSE il y a 1 jour