Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (lire la suite)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Demandé par aomcan il y a 1 heure

Dernière réponse par TyDraniu il y a 37 minutes

Duplicate install of Firefox

Hello all! I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Fi… (lire la suite)

Hello all!

I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Firefox and had to set everything up and sign in as I usually would on a fresh system install. Today, however, I somehow managed to launch both of them at once (I don't know how, as I just use the UI shortcut). After closing both fully, I can now only start the "old" one via the shortcut.

OS: Bluefin / Fedora 42.20, Gnome 48.6

According to the list of flatpaks, only one is installed. Unfortunately that's roughly where my knowledge of Linux ends, so I can't troubleshoot this further. Help will be apprecciated, as I don't want to roll a die on which of these will start up every time I reboot.

Demandé par Giklab il y a 2 semaines

Dernière réponse par jscher2000 - Support Volunteer il y a 53 minutes

how to get rid of update pop up

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to kno… (lire la suite)

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to know my name. i dont want to click it away every day. i am tired of your update popup. tired of clicking it away ten times a day. you want to synch to my contacts. dont know why' certainly dont want it to synch, dont even use my calander but you want it to synch also. why? i came to you for a browser. do you have a secure browser that is just a browser? can you help me stop the update popup or tell me a browser that is not ai.

Demandé par gpjunk1958 il y a 1 heure

Dernière réponse par Agent virtuel il y a 1 heure

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (lire la suite)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Demandé par Ejecatl il y a 1 jour

Dernière réponse par TyDraniu il y a 3 heures

Facebook videocalls

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not po… (lire la suite)

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not possible on Firefox at all since Firefox does not support this feature and switching to another browser for each videocall is a bit troublesome, so an update would be greatly appreciated.

Demandé par Jessica Öster il y a 4 heures

Dernière réponse par Denys il y a 4 heures

TenTabs Extension?

When Pocket was replaced by TenTabs, my Pocket extension vanished and I'm unable to locate the new TenTabs one -- if it even exists. Is it possible to "bookmark" TenTabs … (lire la suite)

When Pocket was replaced by TenTabs, my Pocket extension vanished and I'm unable to locate the new TenTabs one -- if it even exists. Is it possible to "bookmark" TenTabs articles? If not what was the point of the change other than to make the product useless?

Demandé par Gary Koob il y a 17 heures

Dernière réponse par Denys il y a 4 heures

Account changes problem

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep gett… (lire la suite)

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep getting codes in my email, enter in the dialog box, click confirm and...nothing happens. no loading icons or error messages. no indication that anything is happening. dialog box just gets stuck and doesn't do anything.

Demandé par josephkchavez il y a 14 heures

Dernière réponse par Denys il y a 4 heures

cant sign into firefox wont accept my password

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i don… (lire la suite)

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in

Demandé par laurence mcleish il y a 10 heures

Dernière réponse par Denys il y a 5 heures

'Download bookmarks from Mozilla website

Hey there! It seems that my bookmarks are gone. I only see the place holder for them, but no link or anything else. What can I do? Is there a way to import the bookmarks … (lire la suite)

Hey there! It seems that my bookmarks are gone. I only see the place holder for them, but no link or anything else. What can I do? Is there a way to import the bookmarks from the Mozilla website? Curiously the bookmarks on Firefox Android are there, but I can't see an option to export the list from there. Many thanks for any help! Best, Wolfram

Demandé par w.lange il y a 8 heures

Dernière réponse par Denys il y a 5 heures

Firefox generates unwanted passwords

When I am asked for a new password, it seems Firefox pops up with a suggestion. I have "Ask to save passwords" turned off. I want 1Password to generate my passwords and t… (lire la suite)

When I am asked for a new password, it seems Firefox pops up with a suggestion. I have "Ask to save passwords" turned off. I want 1Password to generate my passwords and the pop-ups do not follow my 1Password specs. Therefore, I think Firefox is displaying the pop-ups. Is this a known bug?

Does the attached screen grab look like a Firefox pop-up? Tell me what to look for please. If you want the Troubleshooting Info I'll need some time to figure that out and send. Thanks in advance. ~fm

Demandé par frankmazz il y a 17 heures

Dernière réponse par TyDraniu il y a 8 heures