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Dear Support Team,

For the past two weeks, I have been experiencing significant issues with Thunderbird. The program frequently freezes, and I have also noticed that some of my sent emails are missing from the "Sent" folder.

I would like to mention that other colleagues using the same email accounts do not encounter these problems, and Thunderbird has worked smoothly for me over the last 5 years. The issues started after I returned from a 2.5-week vacation during which I did not open the program.

Could you please help me resolve these issues? Any advice or troubleshooting steps would be greatly appreciated.

Thank you in advance for your assistance.

Best regards, Rafał

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed inside the related field. I don't know whose intelligent decision it was to disable this functionality, but it has gone since the last update (v130.0). Now the window scrolls regardless of the cursor position. It looks like it works fine, but for those who are used to this kind of functionality, it turns out to be inconvenient.

Please, roll this back before it's too late :) Thank you.

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?

This new version keeps crashing and won't even load sometimes. I've gone back to Chrome but today I got lucky and FF is working but it probably won't last long.

Please help, Tom

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How do I get out of this mode so I can add Dashlane extension. Thanks for your help;. Jonnie

Just visited Telstra and bought a new dongle and SIM Card. All worked at the showroom now home can't get access to the internet via my dongle? Blue light went throiugh continuous to blue blinking suggesting its connected but any inetrnet address gets the same result - "You are not connected to the internet?"

A few days ago started having issues when going to facebook. Now it will not load, states "connection error" after several minutes. Tried clearing cache and cookies. Has not helped. Other browsers are working good. Only Firefox. Need further assistance. Thank you.

I'm logged in to Firefox on 3 devices: personal laptop, phone, and computer at work.

I'd like to be able to sign out / log out when I finish work, so nobody can access my data but I don't seem to be able to do that.

In my view it's neither private nor secure. Because I teach, computers in the school are shared by different teachers. When I used Google chrome, I'd log out and nobody would be able to access my data. With Firefox it seems to be different. Why?

I really wanted to switch to Firefox but I don't think it could be an option now. 🥲

I am facing a very strange issue with my website, it is working OK on the Mozilla desktop, and IOS, and does not openly correctly on the Mozilla Android, a lot of users reported this issue to me, which is quite frustrating, can somebody guide me what's wrong here?

Hello To whom it may concern, I have been using Firefox for most of my life I'm 42 years old. Firefox is my go to browser and always my default. Most of the time I delete any other browser on my computer or just never use it and take away all icons from desktop. But over the years I've learned that it's good to always have at least one backup might not use it but it's nice to know it's there if I need it. I loved Firefox until recently. Recently it's been giving me a tremendous amount of problems and troubles. I used to have hundreds of bookmarks all my passwords were saved on it everything until recently. About a month ago is when I first encountered this problem and it's only magnified sense. I went to bed one night and put my computer in sleep mode before I did. Got up the next day turn on my computer went to press Firefox and restore previous session and it shows on my taskbar but would not let me maximize I do run 2 screens I tried to restore I tried to maximize I tried to close it and reopen it all to no success. I even disconnected the second screen to where the computer only had one screen my laptop in order to see if it would load and maximize on just that taking away any other variable. Nothing worked. I tried reading tons of forms and watching YouTube videos and everything else I'm trying to figure out why this is happening and why this is not working. I tried the four different suggestions that was online using a different browser obviously because I couldn't use Firefox Sam told me to rename a file with the ending dot old. Some told me to go into command prompt and run as administrator and do some things in that which I did and then restart the computer and go back into it still no success I'm not computer illiterate but this problem is very annoying and irritating. I finally decided to uninstall Firefox and then reinstall and see if that would fix this problem. It did for the first time opening it the next day when I went to use it again same problem and the part that makes me mad the most was I lost everyone of my bookmarks and I lost all my passwords to everything very frustrating and extremely time consuming and then for the problem to continue to persist extremely annoying. I then went through all the forms and all the videos again trying all the suggestions once again. That rename dot old seem to work using the windows R key and typing in a certain thing. It's been working for maybe a week. I started reclaiming passwords and bookmarks and getting it reset all back up again. Then I get up today and the problem is back again I try all the suggestions once again and nothing is working same problems but no solution. And these recommendations go all way back to 2018-2019 20/20/2022 nothing current. My computer is an Asus gaming laptop I have 16 gigs of ram I have almost a terabyte hard drive space I have extremely fast Internet and I'm running Windows 10 home. The fact that this problem continues to happen has completely obliterated my trust with Firefox and at this point I'm looking for another browser to take over my everyday tasks and what I need to do because Firefox is not cutting it no more. I've never had these issues in the past like this never to this extreme. I cannot afford to lose my bookmarks and passwords every time Firefox wants to have an issue it's too costly for time patience frustration stress irritation it's too much to handle. Firefox used to be excellent and I loved it more than any other browser or search engine but now it's went completely just shit. And the way this is going I can't continue to support and use this browser if this is the way it's gonna go. not to mention dozens of hours over the past month with the issues that continue to persist. When a browser becomes more of a headache and irritation then what it's worth it's time to move on. I spent two hours today trying to find a contact phone number customer support chat anything to finally get this issue resolved once and for all. But for all that effort no success after two hours of trying to figure out how to get ahold of you guys I finally came to this and I have no idea if anyone will even read this respond or even can offer any help but at this point I will never recommend this browser again to anyone with what it's cost me I don't even know most of my bookmarks and I damn sure don't know any of my passwords unfortunately I trusted Firefox and I think I put way too much trust with this app. Sincerely Chris Chris8279wilkins@gmail.com 530-988-6208

For the past few days I am unable to use Firefox to access Youtube. I keep getting the page with the monkey saying "something went wrong" and it doesn't allow me to go any furthur. I have cleared my cache and cookies... still have the same issue. Thanks in advance for help.

When will webusb get added to Firefox?

It would be such a nice feature specially for people with keyboards / mice that supports this like my keyboard.

The Wooting keyboard has webusb so i can use it on other browsers for now, so i go and change RGB the key press time etc everything from the web, means i dont have to download bloatware for my PC like you have to do with every other brands Razer Steelseries Logitech etc.