Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

louanddu
louanddu
more options

Today, I was unable to get results when I put any topic in the google search bar. However, if I use the address bar It will work and I later switched to internet explore and was able get results in the google search bar.

Today, I was unable to get results when I put any topic in the google search bar. However, if I use the address bar It will work and I later switched to internet explore and was able get results in the google search bar.

Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
louanddu
louanddu Auteur de la question
more options

Still no resolve on issue. There is no history to clear.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Just to be sure:

Where are you searching?

  • searching via the location bar (pref: keyword.URL)
  • search bar on the Navigation Toolbar
  • search bar on the about:home page (pref: browser.search.defaultenginename)
  • other search bar (e.g. added by extension)

Do you still have a search engine selected?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.