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I'm unable use the search bar on google, but I can get results if I use internet explore w/google or use address bar.

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

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Today, I was unable to get results when I put any topic in the google search bar. However, if I use the address bar It will work and I later switched to internet explore and was able get results in the google search bar.

Today, I was unable to get results when I put any topic in the google search bar. However, if I use the address bar It will work and I later switched to internet explore and was able get results in the google search bar.

Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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Still no resolve on issue. There is no history to clear.

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Just to be sure:

Where are you searching?

  • searching via the location bar (pref: keyword.URL)
  • search bar on the Navigation Toolbar
  • search bar on the about:home page (pref: browser.search.defaultenginename)
  • other search bar (e.g. added by extension)

Do you still have a search engine selected?


Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.