Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Just had an auto update for my browser and no passwords? have lost all my bookmarks and password with an browser update

more options

4182023 Browser updated and lost all passwords. reload the passwords

4182023 Browser updated and lost all passwords. reload the passwords

Toutes les réponses (3)

more options

Sorry to hear about your issue, but going forward I recommend running more than 1 version of Firefox. This way your data is not in just 1 browser. Firefox and either Dev, Beta, or Nightly. You can also run Waterfox. see screenshots.

more options

Did you have your data on another device?

more options

No, I thought that firefox would realize there is a problem. And to answer your other response. If i had 2 copies running on the same pc, would i not lose the data like i have on this one?