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Download dialog box freezing - can't download anything.

  • 2 réponses
  • 0 a ce problème
  • 16 vues
  • Dernière réponse par cor-el

VincentBrick
VincentBrick
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When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing.

MacOS Monterrey.

How is this fixed? Uninstall Firefox and reinstall>

Thanks.

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing. MacOS Monterrey. How is this fixed? Uninstall Firefox and reinstall> Thanks.

Modifié le par VincentBrick

Solution choisie

You can find "Edit this question" under the "Question Tools" menu in the sidebar. For a reply, "Edit this post" is in the three-dot menu next to a reply.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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Toutes les réponses (2)

VincentBrick
VincentBrick Auteur de la question
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It won't let me edit my post, so to add more detail, I can only close the download dialog box by pressing ESC, the Cancel button does not respond. The only thing on the entire dialog box that seems to respond is the format drop-down.

The problem is apparently intermittent, randomly it will work, but it freezes FAR more than it works.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Solution choisie

You can find "Edit this question" under the "Question Tools" menu in the sidebar. For a reply, "Edit this post" is in the three-dot menu next to a reply.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window