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Due to the recent upgrade from Firefox, my add-on of Mailvelope has lost all keys and I can not access sites without my original mailvelope encrytion

  • 2 réponses
  • 0 a ce problème
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  • Dernière réponse par James

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Due to the recent upgrade of the Firefox browser for windows, my add-on for Mailvelope did not sync and I have lost all my encryption settings. I do not have the original key and don't know how to recover the previous version. At this point I am locked out of important sites without my original encryption keys and the keys to those sources. I really need the November 2022 version of Mailvelope. Please help. Thank you.

Due to the recent upgrade of the Firefox browser for windows, my add-on for Mailvelope did not sync and I have lost all my encryption settings. I do not have the original key and don't know how to recover the previous version. At this point I am locked out of important sites without my original encryption keys and the keys to those sources. I really need the November 2022 version of Mailvelope. Please help. Thank you.

Toutes les réponses (2)

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Unfortunately that is up to the Addon developer to update so it works with the latest version of Firefox. You need to contact the Addon developer for support here.

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Bruce Swanson said

I really need the November 2022 version of Mailvelope. Please help. Thank you.

All of the versions are list on the Version History >See all versions link in the More information panel on left of the Extension page. https://addons.mozilla.org/firefox/addon/mailvelope/versions/