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After a reset cannot load FF bookmarks nor sidebar

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  • Dernière réponse par richwalters

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Hi there, Trouble is never far away from windows 10, as I had (yet again) to reset my whole notebook and Firefox and cannot recover previous bookmarks, nor the side bar. I am absolutely throttled on this as all seems unresponsive. I have found a copy of old firefox but it won´t swallow it. How can I get out of this situation which catches me out everytime. keep it simple

rich

Hi there, Trouble is never far away from windows 10, as I had (yet again) to reset my whole notebook and Firefox and cannot recover previous bookmarks, nor the side bar. I am absolutely throttled on this as all seems unresponsive. I have found a copy of old firefox but it won´t swallow it. How can I get out of this situation which catches me out everytime. keep it simple rich

Solution choisie

Problem resolved.......chasing via the old firefox backup on C drive didn´t work. Too much hacking about.

After resetting/reinstalling FF, log-on to the Firefox account and it solved the bookmark issue then it reloaded it. Really this should have been the first option to appear before weaving around files trying to extract an old backup, pulling one´s hair out doing so.

rJ
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Solution choisie

Problem resolved.......chasing via the old firefox backup on C drive didn´t work. Too much hacking about.

After resetting/reinstalling FF, log-on to the Firefox account and it solved the bookmark issue then it reloaded it. Really this should have been the first option to appear before weaving around files trying to extract an old backup, pulling one´s hair out doing so.

rJ