Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

New tab button only shows an add instead of loading a new tab

  • 3 réponses
  • 1 a ce problème
  • 17 vues
  • Dernière réponse par Paul

themachfive
themachfive
more options

The + button in the menu that normally opens a new tab doesn't work anymore. The only way to open a new tab is by hitting one of the buttons on the top that normally show the history. When I press the + button either nothing happens or some Chinese add will load, and that ad takes me to a jd.com link that actually doesn't load. I have tried installing a virus scanner, clearing the cache, and reinstalling, but it didn't help. I am using an oppo find x2 pro and am living in China if that helps.

The + button in the menu that normally opens a new tab doesn't work anymore. The only way to open a new tab is by hitting one of the buttons on the top that normally show the history. When I press the + button either nothing happens or some Chinese add will load, and that ad takes me to a jd.com link that actually doesn't load. I have tried installing a virus scanner, clearing the cache, and reinstalling, but it didn't help. I am using an oppo find x2 pro and am living in China if that helps.

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that you mean the plus button at the at the right end of the Tab bar ?

Can you open a new tab via the Ctrl+T keyboard shortcut ?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
themachfive
themachfive Auteur de la question
more options

Sorry I should mention this is on mobile Firefox not desktop. I have gone through all settings and don't see anything that would make the new tab button load a link or do nothing. Since reinstalling the new tab button doesn't show the spam anymore but it also doesn't load a new tab. Strange!

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Is this in a copy of Firefox for Android that you have installed from the Google Play store?