Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I have a Thunderbird account. I have been told by AOL that they will no longer support my email. I am to delete the Thunderbird account and then set up a new one. My question is will my archived mail be transferred to my new account?

  • 5 réponses
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par mbenevides2

more options

I have a Thunderbird account. I have been told by my carrier that they will no longer support this account unless I delete it and set up a new Thunderbird account. My question is will my archived email be transferred to the new account? Thank you

I have a Thunderbird account. I have been told by my carrier that they will no longer support this account unless I delete it and set up a new Thunderbird account. My question is will my archived email be transferred to the new account? Thank you

Solution choisie

Verizon accounts require app passwords, that are created on the AOL website. Remove the account passwords from Saved Passwords in Preferences/Privacy & Security, restart TB, enter the app password when prompted.

For pop.verizon.net and smtp.verizon.net, use 'normal password' authentication with the app password.

https://help.aol.com/articles/Create-and-manage-app-password

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (5)

more options
I have a Thunderbird account.

No, you don't. See https://support.mozilla.org/en-US/kb/thunderbird-faq#w_what-is-my-thunderbird-email-address

I have been told by my carrier that they will no longer support this account unless I delete it and set up a new Thunderbird account.

Since there is no such thing as a 'Thunderbird account', this doesn't make sense. What exactly have you been told by AOL?

My question is will my archived email be transferred to the new account?

It's rather unlikely that the existing account needs to be deleted.

What is your account type anyway - POP or IMAP?

more options
more options

My account type is pop.verizon.net. My TB version is 91.3.0

more options

Solution choisie

Verizon accounts require app passwords, that are created on the AOL website. Remove the account passwords from Saved Passwords in Preferences/Privacy & Security, restart TB, enter the app password when prompted.

For pop.verizon.net and smtp.verizon.net, use 'normal password' authentication with the app password.

https://help.aol.com/articles/Create-and-manage-app-password

more options

Thanks for your help! I will use the password each time I start TB.