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Firefox doesn't work under new installed Windows 10 Pro

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par Naheed

Helmut
Helmut
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Dear all! Unfortunately I had to reinstall Windows 10 Pro on my notebook, due to problems with accounts. I downloaded the latest version from Microsoft homepage and installed it without problems. After installation of firefox it started without any problem, but all pages remained blank / white. So Firefox is running, but it seems that it has no access to the internet and cannot show any site. Starting Edge - no problem. I think, that microsoft installed something to block non Microsoft products! Any idea what to do?? kind regards Helmut

Dear all! Unfortunately I had to reinstall Windows 10 Pro on my notebook, due to problems with accounts. I downloaded the latest version from Microsoft homepage and installed it without problems. After installation of firefox it started without any problem, but all pages remained blank / white. So Firefox is running, but it seems that it has no access to the internet and cannot show any site. Starting Edge - no problem. I think, that microsoft installed something to block non Microsoft products! Any idea what to do?? kind regards Helmut

Toutes les réponses (1)

Naheed
Naheed
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Follow these steps:

  • Clear cache
  • Clear cookies
  • Disable the hardware acceleration. It might be the main reason.