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Extensions wont show up

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Firefox 69.0.1, Win 10, 64bit. I can "download" extensions (in the sense that they show up as downloaded in my add-ons.) but they aren't running, nor can I see their icons in any toolbar, or the navigation bar. I have tried a few of the fixes on the forum, but none have worked.

Firefox 69.0.1, Win 10, 64bit. I can "download" extensions (in the sense that they show up as downloaded in my add-ons.) but they aren't running, nor can I see their icons in any toolbar, or the navigation bar. I have tried a few of the fixes on the forum, but none have worked.
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  • Agent utilisateur : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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FredMcD
  • Top 10 Contributor
4245 solutions 59390 réponses

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

It’s possible that there is a problem with the file(s) that store the extensions registry. Type '''about:support''' in the address bar and press enter. Under the page logo on the left side, you will see '''Application Basics. ''' Under this find '''Profile Folder. ''' To its right press the button '''Show Folder. ''' This will open your file browser to the current Firefox profile. Now '''Close Firefox. ''' Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder '''Linux: ''' Under the page logo on the left side, you will see '''Application Basics.''' Under this find '''Profile Directory. ''' To its right press the button '''Open Directory. ''' Delete all '''extensions*''' files and '''compatibility.ini''' in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. After, restart Firefox. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons +++++++++++++++++++++++++++ You will have to approve the updating one last time.
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This is the one of the fixes i have tried. Ill give it another try, but it has already failed.

This is the one of the fixes i have tried. Ill give it another try, but it has already failed.
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McCoy
  • Top 10 Contributor
533 solutions 5035 réponses

azazelblackraven said

I have tried a few of the fixes on the forum, but none have worked.

Hello azazelblackraven,

Probably a rhetorical question, but do those few fixes include going to the 3-bar menu => Customize and see if the icons are there ? And if they are : drag them to the toolbar  ?

''azazelblackraven [[#question-1269332|said]]'' <blockquote> I have tried a few of the fixes on the forum, but none have worked. </blockquote> Hello azazelblackraven, Probably a rhetorical question, but do those few fixes include going to the 3-bar menu => Customize and see if the icons are there ? And if they are : drag them to the toolbar ?
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cor-el
  • Top 10 Contributor
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17467 solutions 157849 réponses

You can check the Browser Console for messages related to these extensions.

You can check the Browser Console for messages related to these extensions. *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en-US/Tools/Browser_Console
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McCoy said

azazelblackraven said
I have tried a few of the fixes on the forum, but none have worked.

Hello azazelblackraven,

Probably a rhetorical question, but do those few fixes include going to the 3-bar menu => Customize and see if the icons are there ? And if they are : drag them to the toolbar  ?

Yes, that was rhetorical. But thanks for the thought.

''McCoy [[#answer-1254077|said]]'' <blockquote> ''azazelblackraven [[#question-1269332|said]]'' <blockquote> I have tried a few of the fixes on the forum, but none have worked. </blockquote> Hello azazelblackraven, Probably a rhetorical question, but do those few fixes include going to the 3-bar menu => Customize and see if the icons are there ? And if they are : drag them to the toolbar ? </blockquote> Yes, that was rhetorical. But thanks for the thought.
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