Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Cannot delete one massage in Inbox. Recommented fix does not work! Alternatives?

  • 1 réponse
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par Matt

michael_shm
michael_shm
more options

The fix https://support.mozilla.org/en-US/kb/cannot-delete-messages did not work for me. When deleting obsolete emails I noticed that one recent message from CV-Library (as of 06 Feb 2018) cannot be deleted. The green bar of progress at the bottom left is practically full showing that the deleting is in progress but nothing happens. This problem brings the other one - the Inbox folder cannot be compacted. The error message says: "The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Any idea how to delete a massage apart from that described above?

I am using Thunderbird Portable v.52.6.0 (32-bit). Win 10 (64-bit)

The fix https://support.mozilla.org/en-US/kb/cannot-delete-messages did not work for me. When deleting obsolete emails I noticed that one recent message from CV-Library (as of 06 Feb 2018) cannot be deleted. The green bar of progress at the bottom left is practically full showing that the deleting is in progress but nothing happens. This problem brings the other one - the Inbox folder cannot be compacted. The error message says: "The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Any idea how to delete a massage apart from that described above? I am using Thunderbird Portable v.52.6.0 (32-bit). Win 10 (64-bit)

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

disable your anti virus product, restart the device and try again.