Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Timeout and can't connect to Firefox Sync

  • 1 réponse
  • 3 ont ce problème
  • 5 vues
  • Dernière réponse par philipp

Ladyfoxi
Ladyfoxi
more options

So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says:

Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373

d/
So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says: Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373 d/</this._workingTimeout< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:22:1324 f.setTimeout/f< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:6382 c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:18:17873 Response not received for: fxaccounts:can_link_account 5c1f9275.main.js:17:3951 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3951 d.prototype.add/b.timeout< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:20:15261 c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:18:17873 I'm not sure what else to try. Any help welcome. Thanks.

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hi Ladyfoxi, sorry for the late reply. unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track