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I can't access Hotmail contacts with Firefox, though I can with Safari

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par FredMcD

gordelmusic
gordelmusic
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I have a Mac, OS 10.6.8 (Snow Leopard). I can access my Hotmail contacts page using Safari, and at one point it seemed I could with Firefox. Now when I try to, I get this message:

This page is temporarily unavailable We're sorry, there was a problem showing this page. We experienced some technical difficulties retrieving the content.

Although I had my OS restored a few days ago, this problem may have existed before that, but I was using Safari, so I may not have noticed it.

Please use layman's terms--I am not tech savvy.

I have a Mac, OS 10.6.8 (Snow Leopard). I can access my Hotmail contacts page using Safari, and at one point it seemed I could with Firefox. Now when I try to, I get this message: This page is temporarily unavailable We're sorry, there was a problem showing this page. We experienced some technical difficulties retrieving the content. Although I had my OS restored a few days ago, this problem may have existed before that, but I was using Safari, so I may not have noticed it. Please use layman's terms--I am not tech savvy.

Toutes les réponses (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.