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Firefox crashes

ltblue41
ltblue41
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During the night when computer is in rest mode mozilla, crashes this has been going on every night since the last update from mozilla, I have windows 10 and have read a lot of fixes,but so far none of them have worked.

During the night when computer is in rest mode mozilla, crashes this has been going on every night since the last update from mozilla, I have windows 10 and have read a lot of fixes,but so far none of them have worked.

Toutes les réponses (1)

the-edmeister
the-edmeister
  • Moderator
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Let's start with the basics for solving Crash issues. Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.