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When Firefox updates, it turns off add-ons that are not compatible with the new version. This article explains how to get add-ons, like the Google Toolbar, working again.

{for =fx4, =fx5, =fx6, =fx7, fx9} When Firefox updates, it turns off add-ons that are not compatible with the new version. This article explains how to get your add-ons working again.<br> {for win}[[Image:Incompatible - Win]]{/for} {/for} {for =fx8} When Firefox updates, it turns off add-ons that are not compatible with the new version. In addition, with the latest update, we made an attempt to disable add-ons that had been installed automatically by other programs (third party add-ons). This article explains how to get your add-ons working again.<br>{for win}[[Image:3rd Party add-ons disabled on update - Win]]{/for} {/for} __TOC__ {for =fx8} = Re-enable third party add-ons = Sometimes Firefox add-ons are installed automatically by other programs (like security software), without your knowledge. Some of these third party add-ons can slow down or even harm Firefox, and can affect the browsing experience significantly. With the latest Firefox update, we made an attempt to disable some of these add-ons for you so you can enjoy a faster browsing experience. If you want to keep these third party add-ons (and you didn't tell Firefox to "Keep" them during the update), all you have to do is re-enable them: #[[Template:Open Add-ons|type=Extensions]] #Click the {button Enable} button next to the add-on you'd like to re-enable. {/for} = Check for new versions of your add-ons = Firefox checks once a day for new versions of your add-ons and updates them automatically but you can manually check for new versions at any time. {for fx4} {for win} #At the top of the Firefox window, click the {button Firefox} button ({menu Tools} menu in Windows XP) and then click {menu Add-ons}. The Add-ons Manager tab will open. #Click [[Image:Add-on Tools Icon]] and select {menu Check for Updates}. If Firefox finds updates, they will be downloaded automatically.[[Image:Extension Update Win 1]] #Click the "''Restart now to complete installation''" link.[[Image:Extension Update Win 2]] {/for} {for mac} #On the menu bar, click the {menu Tools} menu and then click {menu Add-ons}. The Add-ons Manager tab will open. #Click [[Image:Add-on Tools Icon]] and select {menu Check for Updates}. If Firefox finds updates, they will be downloaded automatically. #Click the "''Restart now to complete installation''" link. {/for} {for linux} #At the top of the Firefox window, click the {menu Tools} menu and then click {menu Add-ons}. The Add-ons Manager tab will open. #Click [[Image:Add-on Tools Icon - Linux]] and select {menu Check for Updates}. If Firefox finds updates, they will be downloaded automatically. #Click the "''Restart now to complete installation''" link. {/for} {/for} {for fx35} # {for win}At the top of the Firefox window, click on the {menu Tools} menu, and select {menu Add-ons}{/for}{for mac}On the menu bar, click on the {menu Tools} menu, and select {menu Add-ons}{/for}{for linux}At the top of the Firefox window, click on the {menu Tools} menu, and select {menu Add-ons}{/for}. The Add-ons window will open. # Select the {menu Extensions} or {menu Themes} panel depending on the kind of add-on. # Then click {button Find Updates}. If Firefox finds an update, you will be prompted to install it and restart Firefox. {/for} == Search for updates on the add-on's website == Some add-on makers have different versions of their add-on for different versions of Firefox so updating though the Add-on Manager doesn't work. In this case, an update might be available on the add-on's website. {for fx4} # In the Add-ons Manager tab, click on '''More''' on the incompatible extension, and then click on the link next to ''Homepage''. You will be taken to the home page for that add-on. # Download the latest version of the add-on from the add-on home page. {/for} {for fx35} # In the Add-ons window, {for win,linux}right-click{/for}{for mac}hold down the {key Ctrl} key while you click{/for} on the incompatible extension, and select {menu Visit Home Page}. You will be taken to the home page for that add-on.{for win}<br/> <br/> [[Image:e8e458d26be3ac85a881234844325d4a-1247762658-700-1.jpg]]{/for} # Download the latest version of the add-on from the home page for that add-on. {/for} {note}'''Note:''' If there isn't a version of the add-on available that works, it might help to contact the makers of the add-on while you are on their website.{/note} =Force add-ons to work by installing the Add-on Compatibility Reporter= The Add-on Compatibility Reporter add-on will force Firefox to turn on your disabled add-ons. To install it, do the following: #Go to [https://addons.mozilla.org/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter download page]. #Click the {button Add to Firefox} button. #When the Software Installation window comes up, click {button Install Now} to begin the download. #When the download is complete, click {button Restart {for fx4}Now{/for}{for fx35}Firefox{/for}} in the notification window to complete the installation. {note}'''Important: To turn on your disabled add-ons, restart Firefox a second time.'''{/note} #[[Template:closeFirefox]] #Start Firefox the way you normally do and all of your add-ons should now be active. {warning}While using the Add-on Compatibility Reporter you may find that an incompatible add-on causes Firefox to crash. In that case, you should either disable the add-on or remove it. See [[Uninstalling add-ons]] for instructions.{/warning} ==Report whether or not your add-ons work with this version of Firefox== We'll pass this info on to the makers of these add-ons. #[[Template:Open Add-ons|type=Extensions]] #Click the {button Compatibility} button for each add-on and report whether it works on not. {for win,fx4}[[Image:Report Compatibility - Win]]{/for} {note}'''Note:''' You may notice a warning in the Add-ons Manager tab that Add-on compatibility checking is disabled. Don't click enable while using the Add-on Compatibility Reporter or your add-ons will be turned off again.{/note} {for win,fx4}[[Image:Do not enable checking - Win]]{/for} = Search for alternatives = There may be other add-ons with similar features that are compatible with your version of Firefox. The [https://addons.mozilla.org Add-ons site] is a good place to find alternatives. '''For example, if you use the Google Toolbar mainly for access to your Google Bookmarks, then the [https://addons.mozilla.org/firefox/addon/gbookmarks-google-bookmarks-fo/ GBookmarks] add-on might be a great replacement. See the [[Google Toolbar is not compatible with Firefox]] article for other suggestions.''' <!-- This section can removed when Firefox 3.6 is EOL --> {for fx4} =Install Firefox 3.6= Starting with the release of Firefox 5, the previous version of Firefox {for =fx5}(Firefox 4 in this case) {/for}{for =fx6}(Firefox 5 in this case) {/for}will no longer be maintained with security and stability updates. Firefox 3.6 is the last previous Firefox version that is still being maintained. If you need to run a particular add-on that was working in a previous version of Firefox, download Firefox 3.6 and run its installer from [http://www.mozilla.com/en-US/firefox/all-older.html this page]. {warning}'''Warning:''' Firefox 3.6 will only be maintained with security and stability updates for a short amount of time.{/warning} {/for}