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Attempting to install update 3.6.9. Norton AV issues warning about "updater.exe" (no knowledge of). Is it OK to proceed?

TonyE replied
BillMorgan766

A websearch on "updater.exe" lists plenty of entries that suggest this file could be a virus, trojan horse, malware, etc. So I instructed Norton to prevent updater.exe from executing, which of course prevents the 3.6.9 update from being installed. Is it safe to tell Norton to proceed?

Thank you.

A websearch on "updater.exe" lists plenty of entries that suggest this file could be a virus, trojan horse, malware, etc. So I instructed Norton to prevent updater.exe from executing, which of course prevents the 3.6.9 update from being installed. Is it safe to tell Norton to proceed? Thank you.

Kaikki vastaukset (1)

Firefox does use a file called updater.exe to perform the update. If you get the warning from Norton after selecting "Help > Check for Updates" in Firefox, this will be the Firefox updater and will be safe to proceed.