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I have an account on my Windows 10 computer. Windows 10 has been wiped. My Firefox account has been synchronised with my current Windows 11 computer.

Firefox Sign in failure
Mauri Kaunisto replied 2 kuukautta sitten
Mauri Kaunisto
Mauri Kaunisto

I have now purchased a Windows 11 Lenovo ThinkBook Copilot. And I disposed of my old Windows 10 computer in June 2025. However, my current Firefox browser is running on the Windows 11 computer using my old Windows 10 Mozilla account via synchronisation.

I have already received a password from you for my current Windows 11 Mozilla account on this computer, which I can start using once I receive a recovery key from you that will allow me to get my current account and the Firefox browser working on my Windows 11 computer.

Please do not ask for QR code verification, as I do not have a smartphone.

I have now purchased a Windows 11 Lenovo ThinkBook Copilot. And I disposed of my old Windows 10 computer in June 2025. However, my current Firefox browser is running on the Windows 11 computer using my old Windows 10 Mozilla account via synchronisation. I have already received a password from you for my current Windows 11 Mozilla account on this computer, which I can start using once I receive a recovery key from you that will allow me to get my current account and the Firefox browser working on my Windows 11 computer. Please do not ask for QR code verification, as I do not have a smartphone.

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Mauri Kaunisto
Mauri Kaunisto Kysymyksen kysyjä

I have now purchased a Windows 11 Lenovo ThinkBook Copilot. And I disposed of my old Windows 10 computer in June 2025. However, my current Firefox browser is running on the Windows 11 computer using my old Windows 10 Mozilla account via synchronisation.

I have already received a password from you for my current Windows 11 Mozilla account on this computer, which I can start using once I receive a recovery key from you that will allow me to get my current account and the Firefox browser working on my Windows 11 computer.

Please do not ask for QR code verification, as I do not have a smartphone.

Mauri Kaunisto
Mauri Kaunisto Kysymyksen kysyjä

I have now purchased a Windows 11 Lenovo ThinkBook Copilot. And I disposed of my old Windows 10 computer in June 2025. However, my current Firefox browser is running on the Windows 11 computer using my old Windows 10 Mozilla account via synchronisation.

I have already received a password from you for my current Windows 11 Mozilla account on this computer, which I can start using once I receive a recovery key from you that will allow me to get my current account and the Firefox browser working on my Windows 11 computer.

Please do not ask for QR code verification, as I do not have a smartphone.

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