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Problem with attachments in jpg format

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  • 2 henkilöllä on sama ongelma
  • 145 näyttöä
  • Viimeisin kirjoittaja david

roger83
roger83

Hello

In my Inbox I have a number of photo taken on a smartphone and sent using Gmail to my Thunderbird Inbox with Email address roger@apusapus.co.uk I then use the SAVE AS tab to create a file in jpg format

I attach the file to an E Mail and sent it using Mozilla Thunderbird

The people who get the Email tell me the attached file is empty

THIS IS A NEW PROBLEM TO PLEASE INVESTIGATE

Hello In my Inbox I have a number of photo taken on a smartphone and sent using Gmail to my Thunderbird Inbox with Email address roger@apusapus.co.uk I then use the SAVE AS tab to create a file in jpg format I attach the file to an E Mail and sent it using Mozilla Thunderbird The people who get the Email tell me the attached file is empty THIS IS A NEW PROBLEM TO PLEASE INVESTIGATE

Kaikki vastaukset (1)

david
david
  • Top 10 Contributor

Please provide more detail, as this does not seem to relate to Thunderbird. As I understand the steps, - you receive a jpg from a gmail account and store the jpg on your computer. do you then open the jpg from hard drive to validate? - next, you compose a message and attach the jpg to the message and send - then, the recipients don't receive the attachment.

Is the attachment in your sent folder? have you tried sending message with that attachment to yourself? With more info, some suggestions may be offered, but this can also happen if email provider or antivirus is involved. thank you

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