Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää
Ketju on suljettu ja arkistoitu. Esitä kysymys, jos tarvitset apua.
Locked Arkistoitu

Amazon prime videos

Firefox Ongelmanratkaisu
FredMcD replied 4 vuotta sitten
furybakerman
furybakerman

Amazon Prime videos won't play. Error message come up and says I need to upgrade to the newest firefox. I have the newest version 94.

duplicate. https://support.mozilla.org/en-US/questions/1360310

Amazon Prime videos won't play. Error message come up and says I need to upgrade to the newest firefox. I have the newest version 94. ''duplicate. https://support.mozilla.org/en-US/questions/1360310''
Liitetyt ruutukaappaukset

Muokattu , muokkaaja Andrew

Kaikki vastaukset (1)

FredMcD
FredMcD

Your User Agent shows: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0/qk4zOQjZ-55

Note the junk at the end.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.