Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Lost all bookmarks after FF for Android updated Oct. 14

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja Paul

more options

Hello, I have used FF for Android for years on my Samsung Galaxy S10, and previous Samsung phones, without problem. However, the update on Oct. 14 to, I believe, Ver. 93.2.0 wiped out all my bookmarks on my phone. I should have realized what happened when the two bookmarks saved to my phone's home screen disappeared. Later I discovered they were all gone. I did not have the FF Android bookmarks synced to my PC account because I have gathered them separately over the years, and I did not want to lose any during the sync. I have backed up my phone to my PC, but apparently bookmarks are not included in the backup process. Is there anyway to recover these bookmarks? Thank you in advance, T

Hello, I have used FF for Android for years on my Samsung Galaxy S10, and previous Samsung phones, without problem. However, the update on Oct. 14 to, I believe, Ver. 93.2.0 wiped out all my bookmarks on my phone. I should have realized what happened when the two bookmarks saved to my phone's home screen disappeared. Later I discovered they were all gone. I did not have the FF Android bookmarks synced to my PC account because I have gathered them separately over the years, and I did not want to lose any during the sync. I have backed up my phone to my PC, but apparently bookmarks are not included in the backup process. Is there anyway to recover these bookmarks? Thank you in advance, T

Kaikki vastaukset (1)

more options

Hi

I am sorry, but unless you had them previously synced to another copy of Firefox, it will not be possible to recover that data.