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Fatal crash the application.

  • 6 پاسخ
  • 1 has this problem
  • 104 views
  • آخرین پاسخ توسّط Pavel1111971

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I can not say what the case may be when you click the mouse or try to open another window, but it hangs. The application itself does not come out of it, the process is not deleted when you restart it hangs when you exit the session with an error 41 Kernel-Power. That's what gives the error on Windows 1002 Firefox: "The program firefox.exe version 17.0.1.4715 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1664
Start Time: 01cde7f2d9e558a0
Termination Time: 39
Application Path: C:\Program Files\Mozilla Firefox\firefox.exe
Report Id: fbe27993-53e9-11e2-9db9-705ab67e4de3"

"- System

 - Provider 
  [ Name]  Application Hang 

 - EventID 1002 
  [ Qualifiers]  0 

  Level 2 

  Task 101 

  Keywords 0x80000000000000 

 - TimeCreated 
  [ SystemTime]  2013-01-01T08:05:32.000000000Z 

  EventRecordID 177769 

  Channel Application 

  Computer Pavel-TOSH 

  Security 

- EventData

  firefox.exe 
  17.0.1.4715 
  1664 
  01cde7f2d9e558a0 
  39 
  C:\Program Files\Mozilla Firefox\firefox.exe 
  fbe27993-53e9-11e2-9db9-705ab67e4de3 
  430072006F00730073002D00700072006F00630065007300730000000000 



Binary data:


In Words

0000: 00720043 0073006F 002D0073 00720070 0008: 0063006F 00730065 00000073 0000


In Bytes

0000: 43 00 72 00 6F 00 73 00 C.r.o.s. 0008: 73 00 2D 00 70 00 72 00 s.-.p.r. 0010: 6F 00 63 00 65 00 73 00 o.c.e.s. 0018: 73 00 00 00 00 00 s....."

Chosen solution

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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All Replies (6)

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Chosen Solution

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Идентификатор сообщения Дата отправки

bp-2ce172b9-8d82-4c50-be49-929062130101 01.01.2013 20:20
c73a1aca-4442-4ec5-4dc-449ba845943f 01.01.2013 20:05
bf896216-4678-43dd-ac95-2de46eeacf55 01.01.2013 19:33
fa2521d1-57ae-4d40-ad87-b2f0f7c5d183 05.12.2012 13:18
a03fc672-0117-4d38-8480-bcf002c04be1 05.12.2012 13:18

Tried to open a new window from the toolbar, but the program hangs in the task list, the window does not open. And then there is no possibility of a third-party application, such as Word.

Modified by cor-el

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So you are experiencing a problem with Flash 11.5. Try to do the following:

Update your plugins. https://www.mozilla.org/plugincheck/

If that fails, try following the steps at Adobe Flash plugin has crashed - Prevent it from happening again

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Yes. Validation plugin crashes. Return to 10.3 did not change the situation. Maybe it was again Flash Player update to the latest version?

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You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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The problem was the antivirus application DRweb v.8.0. The transition to the new version of crude and led to fatal errors. Return to version 7 removed all problems.