Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where is the adobe acrobat extension?

more options

The Adobe Acrobat extension is not present. Why?

The Adobe Acrobat extension is not present. Why?

All Replies (1)

more options

mdhilliard said

The Adobe Acrobat extension is not present. Why?

Could you try doing a normal Firefox exit and start it up again to see whether Firefox rediscovers the extension in a new location? Here's why I suggest that first:

Starting in Firefox 74, extensions like the Adobe Acrobat Create PDF extension that are advertised to Firefox through the Windows Registry -- called sideloading -- will be ignored.

In preparation, Firefox 73 is supposed to copy the extension into a Firefox folder. It is not supposed to get lost completely. But maybe it takes a couple of tries.

Ref. https://blog.mozilla.org/addons/2019/10/31/firefox-to-discontinue-sideloaded-extensions/