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address book problem

I have an address in my address book that I received many emails from. About a month ago they started going to the bulk folder. How do i get that address restored so i ca… (read more)

I have an address in my address book that I received many emails from. About a month ago they started going to the bulk folder. How do i get that address restored so i can receive emails from them?

Asked by flappin Duela astebete

Last reply by david Duela astebete

Videos do not play in Firefox

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. … (read more)

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

Asked by cassidy.radtke Duela astebete

Last reply by jonzn4SUSE Duela astebete

Want to delete account but email no longer exists because it was hacked

I am deleting or updating accounts linked to an email that was hacked. However, I cannot make changes to this Firefox account that I no longer use because the email that … (read more)

I am deleting or updating accounts linked to an email that was hacked. However, I cannot make changes to this Firefox account that I no longer use because the email that was hacked no longer exists. I wish to delete the account because of suspicious activity. Thank you for your assistance.

Asked by drklug Duela astebete

Last reply by TechHorse Duela astebete

Microsoft OAuth Authentication and Thunderbird in 2024

Followed the instructions in the article and cannot send email (SMTP error) "Login to server smtp.office365.com with username xxxxx#outlookcom failed" Tried a new profil… (read more)

Followed the instructions in the article and cannot send email (SMTP error) "Login to server smtp.office365.com with username xxxxx#outlookcom failed"

Tried a new profile - no change Followed directions for using config editor and deleting two items - no change Could go back to original settings (turn off OATH2) but have to get it working by Sept so might as well slay the beast now.

Mark

Asked by Mark Danner Duela astebete

Last reply by christ1 Duela astebete

2 accounts - help

Hello, I Signed into and began using a New Firefox ACCOUNT Yesterday.Today,I found that I had forgotten that I formerly had a Mozilla account which is apparently still AC… (read more)

Hello, I Signed into and began using a New Firefox ACCOUNT Yesterday.Today,I found that I had forgotten that I formerly had a Mozilla account which is apparently still ACTIVE from 10/14/2021. I'm confused as to WHY it's called MOZILLA... Is it called Firefox or Mozilla for this Browser... and I don't want two Accounts... so I need to eliminate one. My iMac is Auto inserting My Password and I'm not familiar yet with whatever Browser I have, to locate a way to see the Password it signed me in on... ? the one I created yesterday... or the one that was created in 2021... So.. please tell me what the Browser is called today... Firefox or Mozilla... or Mozilla Firefox... ??? and I'll begin AGAIN... OR CAN YOU FIX THIS FOR ME WITH JUST ONE ACCOUNT, and I'll create another Password. My email has NOT CHANGED for either account... ey47ey@yahoo.com Please advise me how to establish my Account ASAP so I can continue my work. I HOPE I can thank you in advance for clearing this up for me. I'm trying to "Run-Away" from Everything... Google!

Asked by RICK Duela astebete

Last reply by cor-el Duela astebete

Firefox Print Preview is blank after the 255th page

Hi, I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changin… (read more)

Hi,

I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changing the destination but this seems to be a persistent issue. I tried the same procedure with Microsoft Edge and the entire page was able to be seen in the Print preview window.

Thanks

Asked by ddalesio Duela astebete

Last reply by jonzn4SUSE Duela astebete

My website www.bodymindwholeness.com will no load on Mozilla?

Hello, My website www.bodymindwholeness.com will not loan on Mozilla browser for over 6 months now. My website loads just fine on all other browsers, just not Mozilla? I … (read more)

Hello, My website www.bodymindwholeness.com will not loan on Mozilla browser for over 6 months now. My website loads just fine on all other browsers, just not Mozilla? I have tried to adjust every setting I can imagine with no luck. Why wont Mozilla allow my website to load and what can I do to fix the issue? Thank you Michael Hofrath

Asked by Michael Hofrath Duela astebete

Last reply by cor-el Duela astebete

will Thunderbird work with Hotmail after 9/16/24?

My son has a Hotmail account that he accesses (of course) in Thunderbird. Yesterday he received an email from Microsoft that seems to suggest that he will not be able to… (read more)

My son has a Hotmail account that he accesses (of course) in Thunderbird. Yesterday he received an email from Microsoft that seems to suggest that he will not be able to use Thunderbird to access this account after 9/16/24. Is this true?

Asked by rearlclay2 Duela astebete

Last reply by sfhowes Duela astebete

Thunderbird 115.7 excessive memory - 40 GB

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally… (read more)

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Asked by jimmysb1967 Duela 5 hilabete

Last reply by Wayne Mery Duela astebete

Font Montserrat

Hi, I used to compose my mails in the Montserrat font because my website is also in that font. Now I notice that the font is no longer available in Thunderbird. Is ther… (read more)

Hi,

I used to compose my mails in the Montserrat font because my website is also in that font. Now I notice that the font is no longer available in Thunderbird.

Is there any possibility to import a font in Thunderbird?

Kind regards,

Olivier

Asked by olivier.schalbroeck Duela astebete

Last reply by david Duela astebete

Constant Crashes

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready t… (read more)

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready to dump FF. You need to figure this crap out. If its broke, I dont need it.

Asked by frogger0624 Duela astebete

Last reply by TyDraniu Duela astebete

POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (read more)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Asked by rick465 Duela 2 aste

Last reply by Toad-Hall Duela astebete

Local Folder Lost Because Setting - LOCAL FOLDER - Disk Space (Delete Message Only 14 Days)

Could I recover my message on thunderbird when I ever Setting : 1. Local Folder 2. Disk Space 3. Delete Message for 14 Days I choose wrong setting, and my all of my… (read more)

Could I recover my message on thunderbird when I ever Setting : 1. Local Folder 2. Disk Space 3. Delete Message for 14 Days

I choose wrong setting, and my all of my message last 1 years have been gone Could i get my messages back? and where I can found the back up?

Asked by verlaquez88 Duela astebete

Last reply by david Duela astebete

Mouse wheel doesn't scroll in page, must use scrollbar or pg u/d keys

I opened Tbird to see what version the new Ubu 24.04 installed (115.12.0, which I discovered wouldn't be published, so I downloaded v.r.2. In this set of FF (127.0.1) pa… (read more)

I opened Tbird to see what version the new Ubu 24.04 installed (115.12.0, which I discovered wouldn't be published, so I downloaded v.r.2. In this set of FF (127.0.1) pages now, the mouse wheel will not scroll. It works everywhere else in my installation (24.04).

Ideas?

FF settings have "smooth scrolling" checked; unchecked it did nothing to improve. mouse is a ~recent Logitech (M317c) which as noted, works in all other apps.

thanks!

Asked by Bern Duela astebete

Last reply by cor-el Duela astebete

One of my email accounts are being asked to enter my password at least once a day in Thunderbird.

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day,… (read more)

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day, sometimes twice a day, to enter my password on the Office365 website popup that is used with the OAuth2 authentication process. It's very irritating, all 3 accounts are Microsoft Office business accounts. What would be the reason why it needs to authenticate daily? Is there no password manager to do this automatically once it's been entered once? Can I pick a different authentication method? What is the correct change to make so I don't have to keep typing in my password every day?

Asked by Wesley McLachlan Duela astebete

Last reply by Matt Duela astebete

Thunderbird: Order of Email Downloads

I have over 35 email accounts, which I use Thunderbird to collect. Love Thunderbird for well over 2 decades! I am wanting to have 2 of my email addresses to be downloade… (read more)

I have over 35 email accounts, which I use Thunderbird to collect. Love Thunderbird for well over 2 decades!

I am wanting to have 2 of my email addresses to be downloaded before all the others. I have indeed successfully "moved" these 2 accounts to the top of my account list (Shift and mouse). However they are not downloaded in the order of the account list.

How do I accomplish this? Is it possible?

I created a ticket, and it auto-responded to run this by the Volunteer Community. I really want this to be handled by support, but welcome anyone to give me a solid answer.

Mark Robbins

Asked by Mark Robbins Duela astebete

Last reply by Matt Duela astebete