my firefox locks up even in safe mode until I move my pointer
My firefox locks up even in safe mode when downloding any web site, as soon as I move the pointer it starts to down load again and stops if I stop moving the pointer, it does not do this when I use another brouser. I can not install the trouble shooting info.
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hello goodfishing1, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug#933733.
your best option is probably to downgrade to firefox 24 at the moment until the issue gets resolved.
Install an older version of Firefox
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Chosen Solution
hello goodfishing1, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug#933733.
your best option is probably to downgrade to firefox 24 at the moment until the issue gets resolved.
Many thanks for help, all working Ok
hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.
if you have downgraded to firefox 24 to work around the issue, please go to firefox > options > advanced > update and turn automatic updates back on. then go to firefox > help > about firefox which should trigger the update to firefox 25.0.1. in case you need to download the setup file for firefox 25.0.1 separately you can do so from https://www.mozilla.org/firefox/channel/#firefox