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Need help loading firefox

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  • Last reply by Matt_G

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There is no prompt for me to load firefox app. to my app. folder. What can I do?

There is no prompt for me to load firefox app. to my app. folder. What can I do?

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Hi Texaschick,

Without knowing any of the other details, I would suggest you take a look at the How to download and install Firefox on Mac Knowledge Base article to see if you've missed a step. If the .dmg file that you download doesn't open by itself, you can just double click on it in the downloads folder.

Hopefully this helps!