Firefox not remembering sign in
I recently purchased a new laptop and am now using Windows 11 instead of 10. Every time (2 months now) I sign into my online banking, I am required to do 2 step authentication as I get a message from Firefox saying I am signing in from a new device. I tried signing in from Microsoft Edge and after getting the 2 step authentication the first time, it recognized the device the 2nd time. I also deleted all the cookies and cache and that did not resolve the issue either. It's apparent it's an issue with Firefox. Any suggestions? Thank you.
All Replies (2)
Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.
You can use these steps to make a website recognize and remember you.
- create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
You can check that you aren't clearing important cookies.
- using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail - using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies
Make sure to keep the "Site settings".
- clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Exceptions" - Settings -> Privacy & Security
Firefox will: "Use custom settings for history":
[X] "Clear history when Firefox closes" -> Settings
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.