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Signup for FIREFOX VPN

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  • Last reply by Terry

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I have used FIREFOX for many years and have account. Right now I am located in France but normally based in US. I have tried multiple times to sign up to FIREFOX / MOZILLA VPN but when I reach the pay page and enter credit card details it will not let me pay. I have tried multiple credit cards both American and European and all valid cards but the pay button simply won/t turn blue and allow the final step. Do you have any suggestions ? Thank you very much.

I have used FIREFOX for many years and have account. Right now I am located in France but normally based in US. I have tried multiple times to sign up to FIREFOX / MOZILLA VPN but when I reach the pay page and enter credit card details it will not let me pay. I have tried multiple credit cards both American and European and all valid cards but the pay button simply won/t turn blue and allow the final step. Do you have any suggestions ? Thank you very much.

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It may be better to address your question to the link below.

https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form