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Web page says browser needs update, but there is no update in the App Store.

aeleiram
aeleiram
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I got the new iPad Pro, Dec 2018, and I cannot access my QuickBooks website. Their site is telling me to update the browser in order to sign in, but there is no update available. I have tried using safari, and chrome to access this website, and both are able to do so, but the page isn’t loading nicely on these platforms, (everything is too large, and zoomed in). I am hoping to be able to use Firefox like I did on my surface pro, which loaded the site beautifully.

I got the new iPad Pro, Dec 2018, and I cannot access my QuickBooks website. Their site is telling me to update the browser in order to sign in, but there is no update available. I have tried using safari, and chrome to access this website, and both are able to do so, but the page isn’t loading nicely on these platforms, (everything is too large, and zoomed in). I am hoping to be able to use Firefox like I did on my surface pro, which loaded the site beautifully.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi aeleiram, unfortunately, there's a big difference between Firefox on iOS (iPad, iPhone) and Firefox on Windows 10 (Pro) on a Surface Pro. The iOS version of Firefox is built on top of mobile Safari due to restrictions Apple places on iOS browser apps, while Firefox on Windows 10 is the full desktop application. So while your experience in Firefox for iOS might be better than what you see in Safari and Chrome -- if the site will let you use it -- it probably won't be leaps and bounds better.