Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New comcast streaming will not work in firefox

more options

Comcast has changed their on-line streaming service into a new format. I was able to stream no problem before, but now I cannot even seem to log in to this. I can log on to the xfinity home page and email, but not the streaming page. Other firefox users are having this problem as noted from comments in the xfinity forum. I am wondering if there is something with firefox not allowing me to log on. I have disabled my addons ABP, and Ghostery, and have added comcast to my exceptions options and besides that I do not know what else to do. Getting any answers from Comcast, as I am sure everyone else knows, is impossible. So I thought I would see from this end if anyone has any solutions. I can use streaming on IE, but not firefox which is the browser I use and do not like using IE. I am using Win7, comcast ethernet, if that adds any info.

Comcast has changed their on-line streaming service into a new format. I was able to stream no problem before, but now I cannot even seem to log in to this. I can log on to the xfinity home page and email, but not the streaming page. Other firefox users are having this problem as noted from comments in the xfinity forum. I am wondering if there is something with firefox not allowing me to log on. I have disabled my addons ABP, and Ghostery, and have added comcast to my exceptions options and besides that I do not know what else to do. Getting any answers from Comcast, as I am sure everyone else knows, is impossible. So I thought I would see from this end if anyone has any solutions. I can use streaming on IE, but not firefox which is the browser I use and do not like using IE. I am using Win7, comcast ethernet, if that adds any info.

All Replies (1)

more options

Please provide a hyperlink to the Xfinity forum threads where that issue was mentioned.