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Images on Firefox come out pixelated

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

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Hi,

For some reason, Firefox on my MacBook Air displays pixelated images. When I access the same site on Google Chrome, the images come out with good resolution. I tried looking for the settings to correct this but cannot seem to find it. I do enjoy surfing using Firefox and do not want to switch browsers, but the experience isn't good for me right now. Hope you can help. Thanks!

Hi, For some reason, Firefox on my MacBook Air displays pixelated images. When I access the same site on Google Chrome, the images come out with good resolution. I tried looking for the settings to correct this but cannot seem to find it. I do enjoy surfing using Firefox and do not want to switch browsers, but the experience isn't good for me right now. Hope you can help. Thanks!

All Replies (2)

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Hi gabgonz, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thank you

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You may have zoomed the page(s) by accident. Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl/Command+0 (zero))