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Black screen

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  • Last reply by juraL

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When I start firefox black screen come up. Restarting did not help. When tried to start firefox in safe mode by clicking shift and forefox. Safe mode did not start.

When I start firefox black screen come up. Restarting did not help. When tried to start firefox in safe mode by clicking shift and forefox. Safe mode did not start.

Chosen solution

hello, can you try to install this intel driver update: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)

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Chosen Solution

hello, can you try to install this intel driver update: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)

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Thank you. Solved problem