Contacts omitted when Reply or Reply-All
My Thunderbird does not include all the people to the list when I reply to an email. It happens that the tool leaves only one e-mail from the list. Any reason?
If needed I can show you an example, but cannot share the e-mail addresses. I cannot disclose the company contact names, unfortunately.
Chosen solution
Installed Disable Reply-List add-on. Problem fixed!
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Are we talking BCC recipients? as that would be normal.
Since I'm replying, I'm unable to see BCCed recipients, anyway.
Interesting is that Thunderbird always behaves this way when specific address is listed among recipients (no matter whether it is among TO or CC).
Important to mention... I belong to the list of 5-10 people. My direct e-mail is not in the list of recipients, but this group e-mail e.g. support@...com. Thunderbird leaves this group e-mail only, and all other people, to whom should be relied, as well, are omitted. Example of the e-mail in my Inbox:
TO: A, B CC: C, support@...com
When I click on ReplyAll, only support@...com is replied to (moved from CC to TO)
Hope this makes the problem understandable!
Sasa
open the message source (ctrl+U) and look for the replyto: header. Is it set to the group listing?
What version of Thunderbird are you using (exactly)
I am using the latest version of Thunderbird - 24.6.0
There exists only one tag containing Reply in it: In-Reply-To: <53C50F40.4060000@...com>
I looked into other e-mails, not related to this problem and couldn't find "reply" in the source.
Did I miss something here?
Chosen Solution
Installed Disable Reply-List add-on. Problem fixed!