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I get a software update notice, I click the Update Firefox button and a scroll bar runs over 30 minutes with no result.

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  • 4 have this problem
  • 5 views
  • Last reply by ideato

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Update Available

A security and stability update...

Firefox 29.0.1

It is strongly...

Scroll bar says Connecting to the update server and continues to scroll for over 30 minutes or until I close Firefox.

Update Available A security and stability update... Firefox 29.0.1 It is strongly... Scroll bar says Connecting to the update server and continues to scroll for over 30 minutes or until I close Firefox.

All Replies (1)

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Hello dunnes2P+S, if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac

https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox


thank you