Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird NOT working!

  • 1 vastus
  • 1 on selline probleem
  • 5 views
  • Viimati vastas sfhowes

CaptainDrew
CaptainDrew
more options

I have been using Thunderbird as my main “E-mail” since February 16, 2012, with two ‘addresses’:

1: captain_drew@sbcglobal.net & 2: captain_drew@reagan.com

A year ago, on October 20, the “sbcglobal.net” address simply quit and I have not been able to get it back. Thunderbird gave me some “failure” messages, but, I did not save them.

This last Monday, the same thing happened with the “reagan.com” and now, I have no way to do E-mail with Thunderbird. Here are the messages you sent me:


“Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) smtp.reagan.com is unknown. The server may be incorrectly configured. Please verify that your Outgoing server (SMTP) settings are correct and try again.”

&

“Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match the server’s certificate. The configuration related to secure.reagan.com must be corrected.”

I have NO idea how to correct this situation and would appreciate some help from you ‘professionals’!

I have been using Thunderbird as my main “E-mail” since February 16, 2012, with two ‘addresses’: 1: captain_drew@sbcglobal.net & 2: captain_drew@reagan.com A year ago, on October 20, the “sbcglobal.net” address simply quit and I have not been able to get it back. Thunderbird gave me some “failure” messages, but, I did not save them. This last Monday, the same thing happened with the “reagan.com” and now, I have no way to do E-mail with Thunderbird. Here are the messages you sent me: “Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) smtp.reagan.com is unknown. The server may be incorrectly configured. Please verify that your Outgoing server (SMTP) settings are correct and try again.” & “Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match the server’s certificate. The configuration related to secure.reagan.com must be corrected.” I have NO idea how to correct this situation and would appreciate some help from you ‘professionals’!

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

For the SBC account, create a secure mail key on the AT&T site, remove the password from Saved Passwords in TB Preferences or Options, restart TB, enter the key when asked for a password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

For the Reagan account, use the secure settings from here:

https://support.reagan.com/hc/en-us/articles/205390744-Other-Device

secure.emailsrvr.com on 993 (IMAP) or 995 (POP) for incoming, port 465 for outgoing (SMTP) ; SSL/TLS security, authentication = normal password, User Name = email address.