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profile folder problem on Mac

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  • Viimati vastas igodsell

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I have been having problems with Firefox on my Mac so went for update and refresh. Firefox now won't open because it can't find my profile folder. I have located this and put it on my desktop. How do I now 'tell' Firefox where it is as I am still getting the same message?

I have been having problems with Firefox on my Mac so went for update and refresh. Firefox now won't open because it can't find my profile folder. I have located this and put it on my desktop. How do I now 'tell' Firefox where it is as I am still getting the same message?

Valitud lahendus

Thanks. I finally sorted it following online Mozilla instructions very carefully. Appreciate you getting back.

Loe vastust kontekstis 👍 0

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You can copy files like these with Firefox closed to the current profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

fyi for the future :

Please let us know if this solved your issue or if need further assistance.

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Valitud lahendus

Thanks. I finally sorted it following online Mozilla instructions very carefully. Appreciate you getting back.