Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since Firefox update of 12 april 2016 I am unable to access microsoft security updates for vista which came out last week.

  • 4 vastust
  • 6 on selline probleem
  • 4 views
  • Viimati vastas glamorgan6

more options

I am unable to download any updates from patch tuesday last week and microsoft security essentials is not working either. Would this have anything to do with Firefox download?

I am unable to download any updates from patch tuesday last week and microsoft security essentials is not working either. Would this have anything to do with Firefox download?

Muudetud glamorgan6 poolt

Valitud lahendus

I confirmed that Vista Home Premium gets extended support until April 2017 and then followed a contributor from sevensforum who suggested downloading manually KB3145739. Then rebooted, and a few minutes later had automatic notification of 8 updates. These installed quickly and have just had another for MSE. Thanks for all the links, which are very useful, and success after 3 days!

Loe vastust kontekstis 👍 0

All Replies (4)

more options

Hi, it's unlikely to be connected with Firefox. Windows Updates have been causing all sorts of problems ever since MS started to force Win 10 onto everyone, which in many cases has broken the updates. I'm currently trying to get updates including Defender working again, but it's pretty much trial and error.

A couple of sites where you are likely to find the fixes -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Thanks for help. I had a livechat with Microsoft Tech. this morning. Apparently Windows vista is an obsolete product and may not receive updates for stability any longer. He was a dedicated Windows 10 technician ... Is it worth trying to get them anymore?

more options

You can select and check your version in the Microsoft Support Lifecycle - https://support.microsoft.com/en-gb/gp/lifeselect?target=lifecycle&c1=509&=GSSProdSelMore509

more options

Valitud lahendus

I confirmed that Vista Home Premium gets extended support until April 2017 and then followed a contributor from sevensforum who suggested downloading manually KB3145739. Then rebooted, and a few minutes later had automatic notification of 8 updates. These installed quickly and have just had another for MSE. Thanks for all the links, which are very useful, and success after 3 days!