Forum Response - Platform version is not compatible message

Firefox Firefox Bisu yeesal bu mujj bi:
Amagul kenn ku jàpp ci tekkib jukki bii. Sudee xam nga ni tekkib SUMO di doxee, tàmbalil tekki. Soo bëggee xam ni ñuy tekkee jukkiy SUMO, tàmbaleel fii.

If you see an error message that the Platform version is not compatible, this is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from our official source.

See also Firefox won't start - find solutions (XULRunner - Error)

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