Forum Response - Firefox crashes when you open it (Windows)

Contributors, Firefox Contributors, Firefox Ñembohekopyahu paha:
Avave noipytyvõi gueteri oñemoñe’ẽasa hag̃ua jehaipyre. Eikuaámarõ mba’éichapa omba’apo SUMO moñe’ẽasa, ikatúma emoñe’ẽasa ko’ág̃a. Eikuaasérõ mba’éichapa emoñe’ẽasáta SUMO, jehaipyre, ikatúma eñepyrũ ápe.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] Windows Key + [R]. This should bring up a Run box that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Ko’ã tapicha mba’eporã oipytyvõ ojehai hag̃ua:

AliceWyman, user66338, Mozinet, iamjayakumars, Mark Heijl, Tyler Hawthorne
Illustration of hands

Pytyvõreigua

Ekakuaa ha emoherakuã nerembiapokue ambuéndi. Embohovái porandu ha embotuichave ore kuaapy.

Kuaave