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crashes on start

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  • Τελευταία απάντηση από cor-el

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Hello, I tried copying files from old firefox folder into the profile folder. Since then, it crashes at start and reinstallation does not help. please advise

Hello, I tried copying files from old firefox folder into the profile folder. Since then, it crashes at start and reinstallation does not help. please advise

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You can try creating a new clean profile, according to the directions found in this support page.

That should likely solve your problem.

Τροποποιήθηκε στις από το χρήστη mattcamp

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Do you remember what files you copied?


You can copy specific files with Firefox closed to the current profile folder to recover personal data stored in the file.

Note that you should be cautious with copying SQLite database files if you previously had problems.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 backups in the bookmarkbackups folder
  • cookies.sqlite for the cookies
  • formhistory.sqlite for saved form data
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs