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Secure Connection Failed - Can't enter my Hotmail.de

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  • Τελευταία απάντηση από John99

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I got this message when logging in to see my Hotmail.de mailbox. Surely Hotmail would not be untrustworthy? I am a retired pensioner so can someone help please (keep it simple).

Secure Connection Failed

An error occurred during a connection to dub130.mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
I got this message when logging in to see my Hotmail.de mailbox. Surely Hotmail would not be untrustworthy? I am a retired pensioner so can someone help please (keep it simple). Secure Connection Failed An error occurred during a connection to dub130.mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

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hi, we're getting a number of similar reports in the past minutes - this is a misconfiguration on microsoft's server side. if you want to, you can disable OCSP (which is a security mechanism) in the firefox options > advanced > certificates panel until MS will fix the issue.

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To clarify use the threebar button top right. Next click on options (cog icon). Then use Advanced Look for the tab or panel Certificates Remove the tick by clicking the tick in the box in front of OCSP

It is probably best to make sure that is back on again if you need to do anything important like banking, and of course once MS fixes the issue turn it back on permanently.


Alternative method

cor-el said: {/questions/1161934#answer-972795}

There seems to be something wrong on some Microsoft servers. Hopefully they fix this quickly on affected servers. This looks like a problem with OCSP stapling on the server because it works when I disable OCSP Stapling in Firefox. You can temporarily toggle this pref to false on the about:config page to see if disabling OCSP Stapling works for you. It is best to reset this pref via the right-click context menu to true once you are done with the this website.
  • security.ssl.enable_ocsp_stapling = false

Please see also this article explaining how to use about:config