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how do i keep adobe from crashing

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mayesntn
mayesntn
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I downlooaded adobe 10 and when I try to upload photo's on line to walgreens the the firefox stops responding and adobe crashes. how do i fix this also some of my addons have been disabled. I want/need them back.

I downlooaded adobe 10 and when I try to upload photo's on line to walgreens the the firefox stops responding and adobe crashes. how do i fix this also some of my addons have been disabled. I want/need them back.

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the-edmeister
the-edmeister
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First, are you really using Firefox 18.0.2? That is a real old version, from Jan 2013.

You have 2 Flash plugins for Firefox! Shockwave Flash 20.0 r0 Shockwave Flash 13.0 r0

Adobe Flash is notorious for not always removing old Flash Plugin DLL files as part of a Flash program update. Sometimes the user needs to uninstall Flash completely and get a clean start.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

As far as add-ons being disabled, is there a message about "not verified" for those disabled add-ons?