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Is Hello down?

  • 4 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 5 προβολές
  • Τελευταία απάντηση από Arté Ma

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Whether I invite or the other person does, we both get nothing

Whether I invite or the other person does, we both get nothing

Επιλεγμένη λύση

Hi, I've just been checking, and unfortunately it looks like we broke it. We've reverted to the previous version so it should now be working again.

We're sorry it happened, please let us know if you still having issues.

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The screen with 'Join the Conversation' appears but when clicking the button it is dead. Even clicking to 'Leave' there's nothing.

This has happened for the person at the other end as well when we swapped the 'Invite'

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Could you try it again today? We deployed some updates there last night which might help.

If it still doesn't work, can you go to Tools -> Web Developer -> Web Console and capture an image of the console when you load the page & click the button. Send it to me privately as it may contain the room links/tokens.

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Επιλεγμένη λύση

Hi, I've just been checking, and unfortunately it looks like we broke it. We've reverted to the previous version so it should now be working again.

We're sorry it happened, please let us know if you still having issues.

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Arté Ma said

Whether I invite or the other person does, we both get nothing

Thank you Standard8, we just tested it and it's working.

I appreciate you letting me know.

Arte Ma