Tried everything, strange pop-ups keep coming up! how do i fix this?
I keep getting weird popups on the side and bottom of my screen. I've got a picture of them- how so i post it? how do i get rid of them? i have tried resetting firefox, resetting firefox with add-ons disbles, etc. nothing has worked. what should i do?
All Replies (3)
Hello,
Try scan your computer, sometimes this problems are caused by malwares:
Also try use some addons to block popups/ads:
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
Under the window in which you write here there is "Add images" - Browse, use that to upload the screenshots. Do you have the "block pop up windows" ON?
go to Options > Content > Block pop up windows and flag it.
You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked