Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Instead of my default home page, Firefox logs onto a search screen ("Mysearchdial Search" with popup ads.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ philipp

more options

1) Is "Mysearchdial" part of your system, or have I been hijacked? 2)Why doesn't Firefox open on the local website that I have set as my homepage several times? 3) Why aren't popups blocked on the same websites that Internet Explorer blocked popups on my old PC?

New PC has Win8.
1) Is "Mysearchdial" part of your system, or have I been hijacked? 2)Why doesn't Firefox open on the local website that I have set as my homepage several times? 3) Why aren't popups blocked on the same websites that Internet Explorer blocked popups on my old PC? New PC has Win8.

All Replies (1)

more options

hello alicemorrow, this adware is certainly not something that is coming from mozilla. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Remove a toolbar that has taken over your Firefox search or home page